Learn How Alliance Can Help With Your Data Archiving Requirements

 Alliance’s Data Archive Solutions makes regulatory compliance, data security, infrastructure optimization, and cost reductions Simple.

Data Storage Solutions – How to Reduce Costs with a Data Archiving Tier

In this FREE Report you’ll learn the key steps for transitioning to a tiered storage environment plus you’ll learn how to:

  • Identify which data to archive;
  • Make the transition seamless for the end user;
  • Select the correct data archive for your business;
  • And so much more...

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Free Whitepaper

About the Alliance Sales Partner Program

Alliance is focused on ensuring that sales and technology partners are supported in their delivery of innovative archiving solutions to a variety of industries including healthcare, finance, government, legal, insurance and more. In support of this, Alliance has developed the Partner Program that ensures that partners and resellers achieve market segment leadership in their territories and industries of focus.
With many successful generations of archive storage solutions and over 17,000 libraries in the field, Alliance’s complete line of data storage products and solutions meet the expanse of customer archiving challenges. Add significant value to your business by featuring products and services specifically designed to meet the needs of the growing archival storage market.

Increase Sales & Diversify Current Storage Offerings
As an Alliance Partner, you will enjoy the benefits of a comprehensive program designed to help you market new solutions as well as integrate Alliance products with current storage offerings. Our sales and marketing tools, special promotions, and partner discounts will help you increase profits and gain increased market share of the expanding storage market.

Partner benefits include:

  • Partner Welcome Kit providing you with an overview of the program and benefits
  • Preferred Partner pricing enables you to win in the competitive storage marketplace
  • Regular Partner updates keep you current on the latest program developments
  • Manufacturer support with dedicated partner manager and sales engineering support to assist with sales, quotes, and product information
  • Product and sales training to enhance your product knowledge and develop sales skills
  • Exclusive Partner Website access to sales tools, product data sheets, whitepapers, marketing materials, competitive selling information, technical and sales support
  • Special Sales Promotional Programs help you increase sales by presenting your customers with attractive opportunities to purchase Alliance products and services
  • Opportunity Registration Program helps protect your pre-sales investment
  • Leads Program delivers qualified leads to partners who are committed to sales, service, and support of Alliance products
  • Demonstration equipment allows you to demonstrate to your customers the features and benefits that are available through Alliance solutions
  • Customized literature personalizes product data sheets and other literature with your company logo and contact information. (Some charges apply)

Become a Partner

Become a Partner and add value to your business!

Contact us today to discuss how you can add value to your business and provide the industry-leading archival solutions your customers need to meet their ever-expanding storage archival needs.

Contact Alliance today (719) 593-7900

Locate a Sales Partner 

United States:

Telephone: 719-593-4425
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United Kingdom:

Telephone: +44 (0)845 557 0934
FAX: +44 (0)845 557 0935
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Telephone: (719) 360-9450
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Alliance Service Partners

Alliance understands the importance of maintaining the continuous operation of valuable archiving libraries and systems in order to access to the digital assets they protect. As a result, Alliance has developed the Authorized Service Provider (ASP) program that is designed to provide every customer with consistent, quality global maintenance services.


Alliance ASP Program Overview

Authorized Service Provider (ASP) Program Overview

Alliance ASP’s offer worldwide support services for Plasmon and Alliance equipment and systems. All ASP’s are required to meet stringent standards for quality service with a singular focus on resolving issues in a timely manner. This ensures that all customers receive the highest level of care and support.

Alliance’s base of worldwide ASP’s offer timely and cost-effective support solutions for Plasmon™ and Alliance branded equipment. Alliance selects only excellent providers with quality service operations and trained field engineers. All ASP’s are backed directly by Alliance’s engineering and development teams. ASP’s act as an extension of the Alliance service team, ensuring that customers receive the same high-level quality care and support received directly from Alliance.

Non-Authorized Service Providers
Non-authorized service providers do not have access to the all the above benefits. Their service capabilities are not certified by Alliance and it is unknown as to the level of service that can be provided by them. A non-authorized provider is not backed by Alliance and will not be entitled to receive or distribute the latest firmware and software for Plasmon™ and Alliance products including updates and patches, product maintenance and feature enhancements.

Benefits of the ASP Program
Alliance offers training for all ASP partners. Alliance’s comprehensive training program ensures ASP technicians are trained and certified to diagnose, analyze, and repair our equipment, so customers can be confident in the quality of service. With ASP’s unlimited access to Alliance’s support team, problems and issues are resolved promptly and proactively. Alliance provides the highest level of expertise through our engineering teams when servicing your Alliance and Plasmon brands of products.


Authorized Service provider Key Benefits in Detail

Service Provider Technical Call Center

  • Level 1 and 2 problem analysis to better determine the source of issues being encountered.
  • Provides resolution by work around, dispatching of on-site service, or escalation to engineering resources

Alliance Call Center and Product Experts

  • Level 3 product specialists provide full support to Authorized Service Providers
  • Assist with problem analysis, providing remote system analysis and work-arounds
  • Pull Alliance product engineers (hardware and software) into problem analysis and resolution as required.

On-Site Services

  • Manufacturer trained service personnel dispatched with appropriate certified replacement parts to the site.

Trained and Certified by Alliance

  • Alliance provides training for all Authorized Service Provider Service Technicians. In this way, customers can be assured that the service representatives servicing equipment are knowledgeable and capable.
  • Alliance certifies all Service Representatives that have been trained and re-certifies them every two years.
  • Updated service DVD’s

Alliance’s Intellectual Property

Authorized Service Providers have full usage rights to select Alliance Intellectual Property (IP), which facilitates a much higher quality of service including:

  • Full access to Alliance’s historical product Knowledge Bases
  • Full access to Alliance’s product specific utilities, which facilitate product analysis and isolation of product issues
  • Full access to Alliance’s Service Manuals, which provide Service Representatives detailed instructions on service procedures
  • Password protected website access
  • Service diagnostics tools
  • Media analysis tools (UDO)

Alliance Level 3 & 4 Engineering Capabilities

  • Level 3 product experts with extensive product knowledge with access to proprietary product specifications
  • Level 4 engineers with the knowledge and expertise to analyze, modify and patch proprietary intellectual property, including software, firmware and hardware
  • Extensive engineering analysis and investigative capabilities

New Firmware/Software and Patches

  • Full access to new product releases of firmware or software
  • New or enhanced features
  • Support for hardware/software components requiring modification, supporting:
  • Environmental changes (security, OS, hardware changes, etc.)
  • Product evolution (sustaining engineering activities)
  • Re-engineering actions due to manufacturing/supply-chain issues

Alliance Certified Replacement Parts

  • Alliance and Plasmon manufactured and Certified replacement parts



U.S. Location - Product Training

Training classes are exclusively available to ASTI Authorized Service Providers (ASPs). Enrollment in the Alliance Storage Technologies, Inc. (ASTI).

Training is held at ASTI's coporate headquarters in scenic Colorado Springs, Colorado. Courses will include hands on training, installation of libraries, electro-mechanical repair, system diagnostics, AA system configuration, and trouble shooting of G and AA Series libraries in order to complete repairs in the field.

Field engineers and technicians will gain the knowledge, confidence, and skill needed to service ASTI/Plasmon equipment. During the week-long training session, participants will learn firsthand from ASTI technical experts. Real-world examples and hands-on experience will be used to build knowledge and improve skills.

Additionally, Operator and Administrator training is available through ASTI. 

Coming soon - ASP training for the NETArchive product line.

Please contact ASTI Technical Support for details – 719.593.7900.

Sony ODA Solutions Partner


As an authorized Sony ODA (Optical Disc Archive) Solutions Partner, our collaboration with Sony positions ASTI to deliver revolutionary new data archiving storage solutions.  With ASTI’s long history of optical technology evolving from the early 1980’s, the company’s attraction to Sony’s systems is understandable. Sony ODA products offer the most advanced optical technology on the market, far surpassing previous generations of optical technologies and other products available in the current marketplace, with the added bonus of an impressive product roadmap.

The synergistic arrangement highlights the capabilities and resources of both companies. ASTI has decades of experience developing, manufacturing, and supporting state-of-the-art professional data storage archiving solutions for a wide-range of industries including healthcare, financial, legal, government and more. Sony has designed Optical Disc Archive technology to meet the extremely stringent storage and performance requirements of the media and entertainment industry.

NETArchive Solution with Sony ODA

NETArchive ArchitectureAs a Sony ODA Solutions Partner, Alliance Storage Technologies delivers an fully integrated archive solution with the NETArchive™ product line.  Built on Alliance Storage Technology’s Archive Management Software (AMS) Platform, NETArchive™ is a revolutionary new solution that reduces business risks, secures data unaltered, enables regulatory compliance, and simplifies operations. NETArchive™ high-performance storage answers the demand for an enterprise-class, long-term data archive, at a price point comparable to tape and disk.

Delivering the ability to safely and affordably store, secure, protect and recover your data for 100+ years, NETArchive provides a modular architecture consisting of high performance disk, cloud and Sony ODA optical tiers. With support for on-premises installations and cloud-based deployments in the Microsoft Azure and Amazon Web Services (AWS) cloud, NETArchive delivers elastic scalability with simplified, cross-platform management and unrivaled control. It delivers a flexible, robust and secure solution that can be tailored to meet the data management, business continuity and long-term retention requirements in today’s complex business and IT environments.  

NETArchive incorporates a modular approach, facilitating archive platforms with any combination of on-premises, cloud, optical and hybrid storage.  With centralized monitoring, control, and management of the entire archiving ecosystem, NETArchive provides the assurance that data is permanently stored and protected over the long-term.

The solution is tightly integrated with Sony Optical Disc Archive products and offers excellent total cost of ownership, scalability, high capacity footprint, and exemplary performance, creating a highly desirable data archiving solution.



A Few Words from Our Customers...

Our Data Survived Hurricane Katrina

“We had to determine what information was retrievable among the absolute chaos of the first week after Katrina…We were able to recover all of the patient images off the Plasmon libraries…We are now primarily using the Plasmon’s UDO Archive Appliance for its long-term recoverability.” 
--Kenneth Allen, Health Systems Specialist, Southeast Louisiana Veterans Health Care

HIPAA Compliance at a Reasonable Cost

“Ensuring that we could provide a PACS archive solution that helps customers meet HIPAA compliance at a reasonable cost was a critical requirement. This was guaranteed with the performance, longevity, and authenticity of the UDO Archive Appliance.”
– Lenny Reznik, Director Enterprise Imaging and Information, Agfa Healthcare

Retrieval Time Went from Days to Seconds

“Our major issue was time lost chasing documents. With the implementation of the archive solution, retrieval times went from DAYS to SECONDS.”

--Tony Libri, Sangamon County Circuit Clerk, Sangamon County Ciruit Clerk's Office